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Office Number: +86 0755-26925589

Address: Floor 3, Building 8, No.4 Jian'an Road, Shajing Sub-district, Bao'an District, Shenzhen, Guangdong Province, China


Home > Warranty

Warranty Policy:   

Dear Customer, thank you very much for your support on our products! We guarantee that all orders are tested before
shipment.If you receive defective products, please read carefully about our warranty policy(the products have to be
purchased from
All repair parts hy supplied enjoy lifetime warranty to assure you a stable performance and if you find any defective
ones during the warranty, please feel free to contact us for return/exchange or maintenance. 

1. Dead On Arrival: For significant damage to the outer packaging upon receipt.
A). Please Reject obviously damaged parcel and then offer us pictures.
B). If there is little damage, plz check all items and conact us if anything damaged, then make a complaint to carrier.

2. For quality problem of products received: Please take a photo and contact us for return&refund or replacement.

3. For incorrect/lost products: Please take a photo and contact us immediately. Once confirmed, we will ship the correct/lost item with next order.

4. For Lost Package: Please contact us asap with detailed information that you have (Order number, tracking number, pictures, etc) and list the lost items and then make a complaint to carrier. Once confirmed, we will reship the item to customer asap.

5. Warranty Time:One year.

Products out of warranty range are as follow. 
1. Out of warranty period.
2. No hy QC marks.
3. Improper operations like water damage, incorrect installation that result in flex cable damage, screen damage, scratch, or bezel damage.   

Warm reminded: To avoid man-made damage in the process of using, thus made it out of warranty scope, please test all the products before installation.